We are usually introduced to families at exactly this point. The visa or residency route is resolved, the lawyers have been paid, there may already be a property — and the household is running on adrenaline and WhatsApp. Nothing is broken, but everything takes three times longer than it should, and the person absorbing the difference is normally the principal or their partner.
The first ninety days are infrastructure, not admin
It helps to stop thinking of these tasks as errands and start treating them as installing infrastructure. Each one has a lead time, a dependency and a failure mode, and several of them block each other.
Money and identity
- Portuguese tax number and residency registration — required by almost everything else, including utilities and leases.
- A local bank account with functioning cards and direct debits. International cards work in shops and fail at exactly the moments that matter: utility mandates, school fees, municipal payments.
- A clear split between local day-to-day spend and existing international structures, so nobody is wiring money across borders to pay a plumber.
Health
- Private health cover appropriate to residency, plus registration with the public system where applicable.
- A named general practitioner, paediatrician and dentist you have actually met — not a list you will search through in an emergency.
- A written household protocol: nearest hospital, out-of-hours numbers, allergies, medication, who is authorised to act for the children.
Home and connectivity
- Utilities, waste, and — for anyone working from home at a senior level — redundant internet. One line is a single point of failure for your working life.
- Security: alarm, monitoring, keyholding, and a rule for who holds which key.
- Maintenance relationships established before you need them: electrician, plumber, pool, garden, glazing, appliance service.
Movement
- Vehicle purchase or long-term lease, insurance, and licence conversion where required.
- Driving arrangements — school run, airport transfers, evening use — defined as a schedule rather than improvised per day.
- Airport logistics, including which airport, which terminal routine and which fixed-base operator if you fly privately.
Define the household before you staff it
This is the part almost everyone gets backwards, and it is the part that determines whether the move feels calm within a season or stays noisy for two years. Hiring is easy in Lisbon; there is genuine talent in cleaning, cooking, childcare, dog care and driving. What is scarce is the definition those people need in order to be good at their jobs.
Staff do not create order. Staff execute an order that someone has already designed.
A household definition, in our practice, is a short written document covering:
- Standards: what "clean", "ready" and "done" mean in this house, specifically.
- Rhythm: the weekly grid of who is present, when, and what happens on each of those days.
- Food: dietary requirements, shopping pattern, who cooks what and when, and how guests are handled.
- Children: routines, pickup authority, screen and sugar rules, holiday cover.
- Animals: walking times, vet, boarding, who is responsible when the family travels.
- Money: budgets, petty cash, expense approval, who can spend what without asking.
- Escalation and absence: who to call, in what order, and what happens when someone is ill.
Written once, it removes most of the daily questions that otherwise land on the principal's phone. It also makes hiring dramatically easier, because you are now recruiting against a role instead of a feeling.
Business continuity is part of relocating
Founders and investors rarely move alone; the company, the family office or the portfolio moves with them. Time zones shift, a new entity may be needed, local accounting and payroll appear, and the informal systems that worked at the old address quietly stop working at the new one. Treat the operating system of the business as one more piece of infrastructure to install deliberately in the first quarter — who owns which decision, what the reporting rhythm is, and what runs without you while you are unpacking.
What good looks like at ninety days
- Bills pay themselves. Nobody is chasing a utility mandate.
- The week has a shape, and everyone in the household can see the same calendar.
- There is one person to call about the house, and it is not you.
- The children's routine survives a travel week.
- You have made three or four relationships locally that you did not have to search for.
None of this is glamorous, which is precisely why it gets postponed. It is also, in our experience, the difference between a family that enjoys Portugal and a family that is still managing Portugal a year later.